IMPORTANT INFORMATION
Please book your appointment through the calendar below. Please note that all appointment times are in AEST.
PLEASE READ BEFORE BOOKING
Mental Health and Wellbeing Policy:
Empathic Counselling is not a crisis service. If you are currently experiencing severe symptoms of mental illness, addiction or suicidal ideation, please call 000 in an emergency or present to the emergency department of your nearest hospital.
Empathic Counselling Payment and Cancellation Policy:
Please note that pre-payment is required at the time of booking your appointment. For more information about this, please refer to the FAQ page. If you need to reschedule your appointment and give at least 24 hours notice via email, your payment will be carried over to your rescheduled appointment time. If you give less than 24 hours notice, your payment will not be carried over and you will forfeit the fee. If you decide to cancel your appointment without rescheduling, you will forfeit the fee. Any exceptions to this policy will be at the discretion of Empathic Counselling.
Couples Therapy Policy:
Please do not book a Couples Therapy appointment if both partners are not willing to actively participate in the therapy process. Couples Therapy is a commitment, and can only be effective if both partners want to invest in the future of their relationship. Couples Therapy is not a place to blame or criticise your partner or to expect only your partner to change. Please also note that Couples Therapy is not appropriate if there is any current physical or emotional abuse in the relationship. In addition, if one or both partners have an untreated moderate to severe mental health condition (including addiction), Couples Therapy is not recommended.